FAQ
Tap a question to view the answer. These FAQs explain how care works, who qualifies, prescribing limits, safety, privacy, and Maryland telehealth requirements.
Start by requesting a consultation and completing your secure intake. A licensed provider reviews your health history, medications, goals, and safety factors.
If treatment is appropriate, your provider explains your options, next steps, and follow-up plan.
All prescriptions are issued only after a licensed medical provider reviews your health history, current medications, and treatment goals.
Not all patients will qualify for medication. Treatment is provided only when medically appropriate and safe.
No. Submitting a consultation does not guarantee a prescription.
Approval is based entirely on clinical judgment and safety considerations.
Some weight management medications may be classified as controlled substances.
These medications are prescribed only when appropriate and in full compliance with federal and Maryland state regulations. Additional screening may be required before approval.
Certain medical conditions may make treatment unsafe, including but not limited to:
Your provider will determine eligibility during your evaluation.
Side effects vary by medication and by patient. Weight management medications may cause nausea, constipation, digestive changes, appetite changes, or medication-specific risks.
Sexual wellness medications may cause headache, flushing, nasal congestion, dizziness, blood pressure changes, or other medication-specific effects.
Your provider will review expected side effects, safety concerns, and when to seek medical attention before treatment begins.
No. Individual results vary.
Reniel Health does not guarantee specific weight loss, performance, or treatment outcomes.
No. Reniel Health provides limited-scope telehealth services and does not replace your primary care provider.
Patients are encouraged to maintain ongoing care with a local physician.
Reniel Health does not provide emergency care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Do not use telehealth for urgent or life-threatening conditions.
Services are available to adults age 18 and older who are physically located in Maryland at the time of consultation.
By proceeding with care, you confirm that you are located in Maryland during your visit.
Patients are responsible for:
Failure to provide accurate information may impact treatment eligibility.
Yes. Treatment may be adjusted or discontinued at any time if it is ineffective, not tolerated, or deemed medically inappropriate.
Some treatments may involve compounded medications prepared by licensed compounding pharmacies.
Compounded medications are not FDA-approved, but they may be used to meet individualized patient needs and are regulated under state and federal pharmacy laws.
Reniel Health uses secure, HIPAA-compliant systems to protect your information.
Electronic communication still carries some privacy risk, and no system is completely risk-free.
Yes. You may withdraw consent to telehealth at any time without affecting future care.
Telehealth can have limitations, including possible delays in diagnosis or treatment when a physical examination is not performed.
Reniel Health does not provide emergency care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Reniel Health services are available only to adults located in Maryland at the time of consultation. Prescriptions are never guaranteed and are based on provider evaluation.